Dallas Movers

Resolving Disputes with My Dallas Movers

 

Do I have a right to file a claim to recover money for property my Dallas Movers lost or damaged?
Should your move result in the loss of or damage to any of your property, you have the right to file a claim with your Dallas Movers to recover money for such loss or damage.
You should file a claim as soon as possible. If you fail to file a claim within 9 months, your Dallas Movers may not be required to accept your claim. If you institute a court action and win, you may be entitled to attorney’s fees if you submitted your claim to the Dallas Movers  within 120 days after delivery or the date delivery is scheduled (whichever is later); and (1) the Dallas Movers did not advise you during the claim settlement process of the availability of arbitration as a means for resolving the dispute; (2) a decision was not rendered through arbitration within the time required by law; or (3) you are instituting a court action to enforce an arbitration decision with which the Dallas Movers  has not complied.
While the Federal Government maintains regulations governing the processing of loss and damage claims (49 CFR Part 370), it cannot resolve those claims. If you cannot settle a claim with the Dallas Movers , you may file a civil action to recover your claim in court under 49 U.S.C. 14706. You may obtain the name and address of the Dallas Movers  agent for service of legal process in your State by contacting FMCSA. You may also obtain the name of a process agent via the Internet.
In addition, your Dallas Movers  must participate in an arbitration program. As described earlier in this booklet, an arbitration program gives you the opportunity to settle certain types of unresolved loss or damage claims and disputes regarding charges that were billed to you by your Dallas Movers  after your shipment was delivered through a neutral arbitrator. You may find submitting your claim to arbitration under such a program to be a less expensive and more convenient way to seek recovery of your claim. Your Dallas Movers  is required to provide you with information about its arbitration program before you move; if your Dallas Movers  fails to do so, ask the Dallas Movers for more details.
Resolving Disputes with My Dallas Movers (Subpart I) - Your Rights and Responsibilities When You Move
What may I do to resolve disputes with my Dallas Movers?
FMCSA does not help you settle your dispute with your Dallas Movers.
Generally, you must resolve your own loss and damage disputes with your Dallas Movers. You enter a contractual arrangement with your Dallas Movers. You are bound by each of the following three terms and conditions:
1.    The terms and conditions you negotiated before your move.
2.    The terms and conditions you accepted when you signed the bill of lading.
3.    The terms and conditions you accepted when you signed for delivery of your goods.
You have the right to take your mover to court. We require your Dallas Movers to offer you arbitration to settle your disputes with it.
If your Dallas Movers holds your goods “hostage”—refuses delivery unless you pay an amount you believe the Dallas Movers is not entitled to charge—FMCSA does not have the resources to seek a court injunction on your behalf.

 

 

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